OUR MISSION
Growing People Who Grow People
At Wayfinder, we take a relationship-centric approach to revenue cycle management. Our goal is to invest in people - our clients, our team, and our community. We work closely with each client to create tailored solutions that generate outstanding results.
At Wayfinder, we understand that revenue cycle management is about more than just technical expertise.
It's also about communication, transparency, and trust.
That's why we prioritize building long-lasting relationships with our clients, taking the time to understand their unique needs and challenges, and working closely alongside them to ensure their success. Over the years, we’ve grown from serving four specialist providers to hundreds of providers in multiple specialties across the nation. And those first four providers? They are still treasured clients.
Our team brings decades of combined experience and deep industry knowledge to every engagement.
We prioritize building long-lasting relationships based on communication, transparency, and trust. We see ourselves as partners in our clients' journeys, working collaboratively to identify challenges, develop solutions, and achieve success together.
Driving Values
PEOPLE FIRST
Processes should be designed to empower and support people.
INNOVATION
Bring great minds together collaboratively to spark great ideas
COURAGE OVER COMFORT
Authentic relationships require courageous communication.
HONOR THE JOURNEY
Goals are important, but the true value lies in the learnings along the way.
Meet the Founders
Jim and Amy Koon founded Wayfinder in 2009 to humanize and transform revenue cycle management for private practices. With deep industry experience, they recognized the need for a model that supported sustainable growth and increased revenue through customized, relationship-centric strategies. Their philosophy, "growing people who grow people," is at the heart of Wayfinder, emphasizing continuous improvement and personalized support. Committed to the success of the private practice community, Jim and Amy continue to provide the tools and leadership needed to thrive in the dynamic healthcare landscape.
Join Our Community
We are a group of successful healthcare providers who benefit from our personalized approach to revenue cycle management. Together, we'll tackle billing challenges and work towards achieving sustained financial stability.