Optimize Revenue and Efficiency with
Our Personalized Managed Services

Misty forest landscape representing the journey of revenue cycle management strategies at Wayfinder RCM.

We understand that handling the financial side of healthcare can be as challenging as it is critical.

Our Revenue Cycle Management (RCM) and practice management services are tailored to simplify these complexities, allowing you to focus more on your practice and less on the paperwork. By prioritizing a personal approach and streamlined processes, we manage every detail of your billing with care and precision.

Outcomes

99% or higher net reimbursement rate

Over 98.5% first pass clean claims rate

Less than 20% of aged AR is over 60 days

Wayfinder RCM team member working on a desktop computer, focusing on revenue cycle management tasks.

01. Revenue Cycle Management

Our RCM services are designed with real people and real practices in mind. From the moment the data is entered until the final bill is paid, our US-based team is here to support you and your patients every step of the way.

  • BASE SERVICES

    • Dedicated Implementation Manager, full implementation account review

    • Payer contract review

    • Coding Support and Feedback

    • Claim scrubbing and submission

    • Payment posting and deposit reconciliation

    • Denial management

    • Insurance AR management and claim resolution

    • Patient AR management and soft collections

    • Customer service team with dedicated patient phone number for billing questions

    • Analytics and Customizable monthly reporting

    OPTIONAL SERVICES

    • Prior Authorizations

    • Verification of Benefits

  • Our fee is 4-7% of revenue

    Based on encounter and average collections volume, specialty and PM software platform.

Wayfinder RCM team in a conference room, discussing revenue cycle management strategies and processes with laptops and notes.

02. Credentialing

Being in-network is essential to attracting critical patient growth and capturing optimal reimbursement.  We’ve combined the best of both worlds and created a customized, relationship-centric approach to credentialing.

Become a part of the “in” crowd!

    • Network Credentialing & Contracting

    • Transparency & Access

    • Credentialing Management

    • Credentialing Portal Management

    • Contract Renewals

    • Contract & Fee Schedule Analysis

    • Staff Training & Resources

    • $200 per plan (per provider)

    • Credentialing Maintenance Plans: $500 per provider per year. A flat annual fee that covers recredentialing for all credentialed plans.

03. Projects By Request

If you have needs that come up that aren’t related to the services above, we are here for you. 


“Projects by Request” often include 6-month accounts receivable evaluations and clean up, infrastructure projects such as auditing payer contracts, or preparing billing information custom to your practice in an accessible format for internal staff use.

Contact us →

Free RCM Assessment

Curious about the health of your revenue cycle? We offer an initial RCM assessment at no cost.

Reach out today to get started!